B2B SaaS UX Metrics Framework
Strategic Framework
Inspect Diagram
Strategic Advisory

UX Consulting & Product Strategy

High-level strategic guidance for enterprise SaaS, AI platforms, and workflow automation. Transforming ambiguous business objectives into prioritized product roadmaps, clear user requirements, and measurable UX KPI frameworks.

Key Deliverables & Outcomes:
  • Product UX Roadmaps & 0-to-1 MVP Feature Prioritization
  • B2B SaaS UX Metric Frameworks (HEART, SUS, Task Efficiency)
  • Cross-Functional Stakeholder Alignment & Agile Discovery Specs
Roadmapping B2B SaaS Strategy UX Governance
Jakob Nielsen UX Heuristic Evaluation methodology framework
Diagnostic Protocol
Inspect Diagram
Diagnostic Sprint

UX Audits & Heuristic Evaluations

Rigorous empirical evaluation of your existing application based on Jakob Nielsen’s 10 Usability Heuristics, cognitive walkthroughs, and error recovery patterns. Uncovering hidden friction points that drive user drop-off and support tickets.

Key Deliverables & Outcomes:
  • Severity-Ranked Heuristic Scorecard (0–4 Criticality Scale)
  • Workflow Friction Breakdown with Before/After Recommendations
  • Executive Audit Report & Prioritized Quick-Win Backlog
Heuristic Evaluation Friction Diagnostics Task Completion
3-tier Design System Token Architecture pipeline diagram
Token Architecture
Inspect Diagram
Scalable Systems

Design System Audits & Token Architecture

Eliminating UI debt and accelerating developer velocity. Auditing inconsistent Figma component libraries, constructing semantic 3-tier design token architectures (Global, Semantic, Component), and ensuring 1:1 parity between Figma and code.

Key Deliverables & Outcomes:
  • Figma Component Debt Audit & Variant Rationalization
  • Semantic Design Tokens (Figma Variables + JSON Export)
  • Dual Theme Architecture (Light/Dark Mode Tokens & Contrast)
Design Tokens Figma Component Architecture Handoff Specs
Empirical Usability Testing protocol and defect triaging workflow
Research Suite
Inspect Diagram
Empirical Research

In-Depth UX Research & Usability Testing

Grounded user research to replace assumptions with empirical data. Conducting moderated usability sessions, tree testing, card sorting, task analysis, and customer journey mapping to de-risk feature development before engineering writes code.

Key Deliverables & Outcomes:
  • Moderated & Unmoderated Usability Testing Reports
  • Information Architecture Validation (Tree Testing & Card Sorting)
  • User Journey Maps & Behavioral Persona Frameworks
Usability Testing Tree Testing User Journey Maps
Enterprise Data Table architecture diagram showing sticky columns and parametric filters
Data Grid System
Inspect Diagram
UI Craft

UI Design & Complex Interface Architecture

Crafting pixel-perfect, high-density interfaces for mission-critical enterprise workflows. Specializing in analytical dashboards, high-density tabular data grids, guided quoting engines, and SIEM security configuration consoles.

Key Deliverables & Outcomes:
  • High-Density Data Tables (Batch actions, column pins, inline edits)
  • Interactive Clickable Figma Prototypes & Flow Simulations
  • Comprehensive UI States (Empty, Loading, Error, Partial, Overflow)
High-Density Tables BPM Workflows Figma AI
UX Wireframing Lifecycle and end-to-end product delivery architecture
Full UX Lifecycle
Inspect Diagram
Full Lifecycle

End-to-End Product Design & Delivery

Leading the entire Double Diamond UX lifecycle from initial concept to live release. Partnering with Product Managers, Engineers, and stakeholders in Agile/Scrum squads to deliver zero-friction user experiences on schedule.

Key Deliverables & Outcomes:
  • Full Product Architecture (User Flows, Wireframes, Final UI)
  • Production-Ready Engineering Handoff Specs & Token Mappings
  • Post-Implementation UI QA Verification & Acceptance Testing
Full Lifecycle UX Agile/Scrum Squads Design QA
Enterprise Low-Code UX architecture across Tokens, Core Templates, and React Widgets
Mendix Platform
Inspect Diagram
Low-Code Enterprise

Low-Code UX Architecture (Mendix)

Bridging the gap between Figma design patterns and Mendix low-code implementations. Architecting reusable low-code UI templates and custom styling widgets to deliver consumer-grade polish on rapid enterprise platforms.

Key Deliverables & Outcomes:
  • Mendix-Compatible Figma UI Pattern Libraries & Layouts
  • Custom Low-Code Theme Styling & CSS Token Integration
  • Developer Support for Complex Responsive Page Configurations
Mendix Platform Low-Code UI Architecture Widget Patterns
WCAG 2.1 Accessibility Audit & Compliance 4-Pillar Framework diagram
WCAG 2.1 AA/AAA
Inspect Diagram
Inclusion & Compliance

Accessibility Audits & WCAG 2.1 Compliance

Ensuring digital products meet global accessibility standards (WCAG 2.1 AA/AAA). Auditing keyboard navigation paths, color contrast ratios, screen-reader semantic structures, focus indicators, and accessible form validations.

Key Deliverables & Outcomes:
  • WCAG 2.1 AA/AAA Compliance Audit & Gap Matrix
  • Accessible Color Palette & High-Contrast Token Guidelines
  • Keyboard Focus Order, ARIA Annotation & Screen Reader Specs
WCAG 2.1 AA A11y Audit Screen Reader Specs
Engagement Models

How We Can Work Together

Flexible Delivery

UX Advisory & Audit Sprint

A rapid 1–2 week diagnostic evaluation of your existing platform. Delivering an actionable heuristic scorecard, design debt matrix, and high-impact remediation blueprint.

Duration: 1–2 Weeks Rapid Diagnostic
Most Popular

Embedded Senior UX Partner

Ongoing, dedicated UX leadership embedded directly with your Agile development squad, Product Managers, and engineering teams to continuously drive feature design and validation.

Monthly / Fractional Dedicated Integration

Project-Based Delivery

Fixed-scope end-to-end design execution for 0-to-1 SaaS products, major core feature redesigns, or enterprise design system creation from discovery to engineering handoff.

Fixed Scope & Milestones 0-to-1 & Redesigns
Direct Consultation

Have a complex product to design or audit?

Let’s discuss your product goals, usability challenges, or design system requirements. Reach out directly for consulting inquiries and project availability.